Shipping policy

We aim to deliver your Skintuition Cosmetics products safely and on time.

Order Processing Time

All orders are processed within 1–2 business days after confirmation.
Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

  • Within India: 3–7 business days

  • Delivery timelines may vary depending on your location and courier availability

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout

  • We may offer free shipping on select orders or promotional campaigns

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery in real-time.

Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

  • High order volumes

  • Weather or unforeseen circumstances

  • Courier partner delays

Skintuition Cosmetics is not liable for delays once the order has been handed over to the shipping partner, but we will assist you in tracking your order.

Incorrect Address

Please ensure your shipping details are accurate at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
📧 sonia@worldofskintuition.com

We will investigate and resolve the issue with a replacement or refund where applicable.

Contact

For any shipping-related queries, feel free to reach out at:
📧 sonia@worldofskintuition.com